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FAQs
Privacy Policy
At MBL JEWELRY, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our Shopify store, make a purchase, or interact with our services.
Personal Information We Collect
When you visit our store, we automatically collect certain information about your device, including your web browser, IP address, time zone, and cookies installed on your device. Additionally, when you make a purchase or attempt to make a purchase, we collect personal information such as your name, billing and shipping address, email address, phone number, and payment details.
How We Use Your Information
We use the information we collect to:
- Process and fulfill orders
- Communicate with you regarding your order or inquiries
- Provide customer support
- Send promotional emails or updates (if you opt in)
- Improve and optimize our store and customer experience
Sharing Your Personal Information
We share your personal information with Shopify and other trusted third-party service providers to help us operate our store and fulfill orders. We may also share your information to comply with applicable laws and regulations or to protect our rights.
Data Security
MBL JEWELRY takes reasonable precautions and follows industry best practices to protect your personal information from loss, misuse, unauthorized access, disclosure, alteration, or destruction.
Your Rights
If you are a resident of certain jurisdictions, you may have the right to access the personal information we hold about you and to request that it be corrected, updated, or deleted. To exercise these rights, please contact us using the information below.
Changes
We may update this Privacy Policy from time to time to reflect changes to our practices or for legal, operational, or regulatory reasons. Any updates will be posted on this page.
Contact Information
For more information about our privacy practices or if you have questions, please contact us at:
📧 mbljewelryinc@gmail.com
Materials & Quality
At MBL JEWELRY, our pieces are crafted using only the finest materials to ensure lasting elegance and quality:
- 14K and 18K Gold: Available in yellow, white, and rose gold, for a luxurious and durable finish.
- Diamonds: Ethically sourced, carefully selected for brilliance and clarity.
- Precious Stones: High-quality gemstones, chosen for their beauty and authenticity.
Every piece is designed with precision and attention to detail, combining timeless elegance with exceptional craftsmanship.
Shipping
Nationwide shipping via USPS and UPS – 3–5 business days, express delivery, fully insured and secure.
Return Policy
At MBL Jewelry, we are committed to providing high-quality products. Please review our return and exchange policy below:
Returns for Damaged Items We accept returns only if an item arrives damaged. All damage claims must be reported within 5 days of delivery. To initiate a return, please contact us at mbljewelryinc@gmail.com with your order number and clear photos of the damaged item.
Exchanges & Store Credit Exchanges for a different size or style, as well as store credit, are available only for items that arrive damaged or defective and must be requested within 5 days of delivery.
Return Process All approved returns require the item to be shipped back to us before a replacement, exchange, or store credit can be issued. Return shipping costs are the responsibility of the customer unless the item arrived damaged due to shipping.
Non-Returnable Items We cannot accept returns for items that are not damaged or defective, including changes of mind, incorrect size selection, or personal preference.
For questions or to initiate a return, please email us at mbljewelryinc@gmail.com.
OUR BESTSELLING PRODUCT
MBL JEWELRY
Our mission is to bring sophistication and sparkle to every moment, offering handcrafted pieces that make a statement while celebrating your personal style. With nationwide shipping and exceptional customer care, MBL JEWELRY ✨is your destination for fine jewelry you can treasure forever.